1- RATES

  • High season: From the 1st of May till the 30th of September
  • Low season: From the 1st of October till the 30th of April
  • Quoted rates hold valid only for direct booking.
  • Rates are denominated in €uros with the ruling VAT rate at 10% on accommodation and 20% on parking and supplements.
  • They also include breakfast served in the patio or on the 1st floor halls.
  • For stays beyond a week, please contact us for preferential rates.
  • The local residence tax is extra at 0.88 € a day per person above 13 years.

2- BOOKING & PAYMENT

  • Booking will be considered firm only on receipt of a down payment that amounts to 30% of the total booking cost by debit card or a payment guaranty given by a recognised booking platform.
  • Booking will then be confirmed by an E-mail from us.
  • Balance payment of 70% within 30 days before the check-in date by debit card, except in the case of a guaranteed payment by a booking platform.

3- CANCELLATION

By the guest:

  • Only cancellations in writing (by post or e-mail) will be considered.
  • In case it takes place over 30 days before the check-in date, the 30% down payment will remain due.
  • In case it takes place within 30 days before the check-in date, no refund will be due.
  • In case stay is cut short, no refund will be due.

By La Résidence:

  • If La Résidencecancels the booking before the due date, the guest will be informed by mail or e-mail.
  • The guest will be fully refunded of his payment.

4- ACCOMODATION

  • Arrival timings:
    • Prefered arrival timings are between 4 and 6 PM.
    • In case of you plan to arrive outside these preferred timings, please inform us.
    • Your call, half-an-hour before arrival, will be highly appreciated.
  • Departure timings:
    • Rooms must be vacated latest by 10 AM on the day of departure.
  • Special terms:
    • Children up to 3 years old are welcome: a foldable cot is available.
    • La Résidenceis entirely non-smoking.
    • Sorry, la Résidence does not accept our four-legged friends.
    • Guests are requested to take great care of surrounding items, subject to the payment of an indemnity in case of damage/loss.
    • Breakfast is served between 8.30 AM and 9.30 AM.
    • A printer cum scanner and photocopier is available at the reception office.
    • A free high debit Wi-Fi connection across the whole building.
    • Freely available tables for meals arranged by the client.
    • Free visit of the museum. A guided visit with the curator only on appointment.
    • Free advice on best restaurants and sites to be visited in and out of la Rochelle.